Free for independent dealers

How fast does your store answer a 5 PM lead?

Ask for a check and we’ll send one inquiry through your own website, unannounced, during your open hours. Within two business days you get a one-page report.

Free, no demo requiredYour result stays private
Report What you get back
Sample response report · Fictional data
Response check

Riverside Auto Sales

Inquiry sent Tuesday, 5:12 PM, through the store's website · 2019 Toyota RAV4 XLE

“Is the RAV4 still available, and what’s the out-the-door price?”

First reply
9:04 AM next day 15h 52m after the inquiry
Channels
Email, automatic No call or text
Answered the question
Partly Confirmed the car is available; no out-the-door price
A person followed up
Not within 24 hours Only the automatic email arrived

Scored on speed, channels, a complete answer and a personal follow-up.

What the report covers

Four things a buyer notices, whether or not anyone at the store does.

Time to first reply

From the moment your website takes the inquiry to the first answer, by any channel.

The channels you used

Email, phone or text, and whether you reached for more than one.

Whether it answered the question

The inquiry asks about one car and its price. We note whether the reply did.

Whether a person followed up

An automatic reply is a start. We note whether someone from your team followed up within 24 hours.

How it works

  1. 1

    Ask for a check

    Tell us your store and its website. It takes a minute, and no demo is required.

  2. 2

    We send one inquiry

    Sometime in the next two weeks, through your website’s form, about a car you have in stock, during your open hours.

  3. 3

    You get the report

    By email, within two business days of the inquiry.

We never name a store publicly. If we publish a regional benchmark, your result is in it only with your permission, and without your name. Your staff’s details are deleted once the report is sent.

Your next move

See your first reply the way a buyer does.

It’s free, and it takes a minute to ask.

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